In an emergency ring 028 3835 1497 and dial option 1. 


Emergency out-of-hours -

028 3839 9201


Please note at least 24 hours notice must be given to cancel an appointment online


Do you look after someone who is ill, frail, disabled or mentally ill. If you are a carer, please notify reception.



Please contact the practice BEFORE 9.30am if you wish to see or speak with a clinician

SELF CHECK-IN - To improve the service we provide our patients, we now operate a 'Self Check-In 'system.
On arrival for your appointment, please use the 'Self Check-In' screen then take a seat in our waiting area where you will be called for your appointment on the TV screen.

The doctors try to keep to time but some problems will inevitably take longer than others. In urgent cases the receptionist will ask you for some brief details about the complaint in order to assess the urgency. Emergencies will be given priority. Please be prepared for a short wait.

If you are unable to keep your appointment please tell the receptionist or fill in our online form. Thank you.
Clinical Appointments

Each patient is allocated a 10 minute appointment with the clinician.
Each appointment is for one patient only, not for several family members.

Please try to discuss only 1 problem per appointment. If you have several problems, please inform theTriage clinician who may allocate a longer appointment if necessary

Reasons for this:
(1) The GP cannot deal with a list of problems properly in 10mins. You are at risk of having something overlooked or not dealt with properly.
(2) Other patients in the waiting room are not being seen at their appointment time and are having to wait for an unacceptable period of time.

We would appreciate your co-operation with this.

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